Shipping policy
1. Processing Time
Orders typically have a production time of 28-42 business days after payment is received, and a delivery time of 28-42 days. Slight delays may occur on holidays or weekends.
2. Shipping Costs
Free Shipping
3. Express Shipping
DHL, UPS, FedEx
4. Standard Shipping
EMS, China Post, Registered Mail, etc.
Please note:
1) If you select Express or Standard Shipping, TSERY will choose the most suitable shipping method.
2) If you require a specific shipping method, please leave a note with your order.
3) After completing your order, you will receive an email asking you to confirm the shipping method and rate. Please add TSERY's email addresses to your whitelist.
4) Once the package has been shipped, TSERY will update the tracking number on the website, and you will receive an email with the tracking number.
5. Important Information
Goods are not subject to customs duties.
6. Customs Duties
When purchasing goods from other countries, the payment of customs duties is the responsibility of each buyer.
In some countries, a tax ID may be required for shipping. To clear customs in these countries, you must include the customer's tax ID on the shipping label.
7. Telephone Number
Please ensure you provide the correct telephone number along with your shipping address, as this is crucial for delivery. The shipping company needs it to inform you that your items have arrived at your final address.
We hope your order arrives on time, but as this is an international shipment, delivery times depend heavily on the courier and local customs/duties regulations.